Field Engineer at Emerson solving engineering problems associated with control systems and customer support in Charlotte, NC. Involving installation, start - up, and operation at customer locations.
About the role
- Field Service Engineer installing and servicing advanced fish processing machinery for food producers across West Europe. Requires mechatronics expertise with extensive travel and flexible hours.
Responsibilities
- Install, commission, and service JBT Marel Fish processing equipment at customer sites across West Europe and worldwide.
- Perform troubleshooting, diagnostics, and corrective work on both mechanical and electrical systems.
- Carry out preventative maintenance, rebuilds, and upgrades on machinery.
- Provide technical support and customer training during installations and service visits.
- Follow all JBT and customer safety requirements, maintaining the highest standards.
- Document service activities, reporting deficiencies and improvement opportunities.
- Build and maintain strong customer relationships, ensuring satisfaction and trust.
- Work flexibly, including weekends, to support customer and business needs.
Requirements
- A mechatronics background (education or equivalent experience).
- Experience servicing, maintaining, or commissioning complex machinery or capital equipment.
- Ability to diagnose and resolve issues in both mechanical and electrical systems.
- Strong problem-solving skills with a hands-on approach.
- Excellent communication skills and the ability to build strong customer relationships.
- A proactive and independent mindset, with the ability to work as part of a team.
- Valid driver’s license and passport, with willingness to travel globally (up to 60%).
- Flexibility to work weekends as required.
Benefits
- Exposure to advanced mechatronics systems and automation technologies.
- Opportunities to work across West Europe and globally, supporting leading food producers.
- Professional growth, training, and career development opportunities.
- A collaborative and supportive team environment.
- Competitive compensation and benefits package.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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