Field Engineer at Emerson solving engineering problems associated with control systems and customer support in Charlotte, NC. Involving installation, start - up, and operation at customer locations.
About the role
- Field Service Technician at Belkorp Ag servicing agricultural and turf equipment. Involves diagnostics, repairs, training, and mentoring in a team environment.
Responsibilities
- Perform complex diagnostics and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) products.
- Participates in Service EDUCATE Training programs required for the development of skills and knowledge.
- Performs diagnosis and repair in the field as required.
- Mentors Service Technician Trainees and Service Technicians.
- Conducts or supports customer clinics.
- Maintains current knowledge of John Deere and competitive products.
- Maintains the condition of vehicles, inventory, tools, and equipment.
- Maintains a clean work area and performs work in a neat and orderly fashion.
- Follow all safety rules and regulations in performing work assignments.
- Complete all reports and forms required in conjunction with work assignments.
- Accounts for all time and material used in performing assigned duties.
- Participate in the on-call program.
Requirements
- 5+ years of experience (or equivalent) performing service repairs.
- 3+ years servicing heavy equipment.
- Ability to perform complex repairs and maintenance using special tools and equipment following Technical Manual procedures.
- Ability to maintain labor performance and billable hours according to Service Leaders.
- Expert knowledge of mechanical, electrical, and hydraulic systems used in the repair of agricultural and turf equipment.
- Excellent skills in operating vehicles and equipment used for diagnostic purposes.
- Ability to use Service Advisor and basic computer functions.
- Ability to lift up to 75lbs.
- Supplied with own tools.
- Valid driver's license required.
Benefits
- PTO & Sick Time: 3 weeks of paid time off (80 hours) and sick time (40 hours) in your first year.
- Medical Coverage: 3 low-cost options available.
- Vision & Dental: Affordable plans for you and your family.
- Accident Insurance: Fully covered by the company for peace of mind.
- Life Insurance: $50,000 coverage at no cost, with options for additional coverage.
- Retirement: Competitive 401(k) plan with up to 4% employer contribution.
- Telemedicine: Virtual healthcare consultations for you, your friends, and your family.
- Pet Benefits: Pet insurance and access to virtual pet care services.
- HSA/FSA: Manage your healthcare expenses with HSA and FSA options.
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