Hybrid Quality Manager

at JANA Corporation

• Job title: Quality Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: CA$101,000 - CA$140,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Aurora, Canada

About the role

• Quality Manager at JANA developing quality management systems and driving continuous improvement across the organization. Ensures products and processes meet quality standards while fostering a collaborative environment.

Responsibilities

• Design, develop, and implement an effective quality management system that aligns with industry standards and best practices
• Establish and communicate quality policies, procedures, and guidelines to ensure adherence throughout the organization
• Collaborate with cross-functional teams to define quality metrics and key performance indicators (KPIs) for monitoring and evaluating product quality
• Regularly review and assess the effectiveness of the quality management system to identify areas for improvement
• Ensure compliance with relevant quality standards, regulations, and customer requirements
• Conduct internal audits to verify compliance and identify non-conformities, and ensure corrective actions are implemented as necessary
• Coordinate with auditors and stakeholders to facilitate audit processes, ensuring timely completion of audits and resolution of findings
• Document audit findings, generate comprehensive reports, and recommend corrective and preventive actions to address identified gaps
• Lead and facilitate QII meetings and improvement initiatives to drive a culture of continuous improvement
• Collaborate with cross-functional teams to identify opportunities for process optimization, waste reduction, and quality enhancements
• Foster a collaborative and innovative environment to encourage employee participation in problem-solving and process improvement initiatives
• Establish and track quality objectives, metrics, and targets to drive performance improvement
• Develop and implement effective quality improvement programs and initiatives, such as Six Sigma, Lean Manufacturing, or other relevant methodologies
• Work with product and process teams to identify the potential impacts of new product features and process changes on quality
• Provide guidance and support to employees at all levels to foster a quality-focused mindset and empower them to contribute to continuous improvement efforts
• Oversee the day-to-day activities of team members, providing guidance, support, and mentorship to ensure high-quality outcomes
• Foster a positive and productive team environment, encouraging professional growth and development among team members
• Conduct regular performance reviews and provide constructive feedback to help team members excel in their roles

Requirements

• Bachelor's degree in engineering, software engineering, quality management, or a related field
• 3-5 years experience as a Quality Manager or in a similar role within the engineering, software, or financial industry
• 3+ years leadership experience managing team members and quality initiatives
• In-depth knowledge of quality management systems, methodologies, and tools
• Strong understanding of quality standards and regulations, such as ISO 9001, AS9100, or equivalent
• Experience in performing audits and leading improvement initiatives
• Excellent analytical and problem-solving skills
• Strong interpersonal and communication skills to effectively collaborate with cross-functional teams
• Ability to train and mentor employees on quality management principles and practices
• Proficient in using quality management software and tools
• Six Sigma or Lean certification (nice to have)

Benefits

• Comprehensive benefits package including a Healthcare Spending Account
• Medical
• Dental
• Life Insurance
• AD&D
• Drug coverage
• Disability coverage
• Wellness Benefit
• Employee Assistance Program
• Annual food drive support for the community
• Flexible work environment with vacation program and floater days
• Phantom Share Program and annual bonuses