Responsible for leading a team of maintenance engineers for RATP. Engaging in safety and operational support in the transportation sector ensuring efficient public transport services.
About the role
- Manager, Engineering leading the Audience team for Iterable, driving customer audience management solutions. Balancing people leadership with technical judgment in a high-scale environment.
Responsibilities
- Lead and support a team of backend and frontend engineers.
- Partner closely with Product and Design to evolve audience capabilities into intuitive, scalable user experiences.
- Take ownership of hard reliability and guardrail decisions, setting clear boundaries that protect platform health while enabling customer flexibility.
- Drive execution across multiple initiatives, balancing short-term delivery with sustainable technical direction.
- Foster strong engineering practices around code quality, testing, documentation, and iterative delivery.
- Coach and mentor engineers, supporting career growth and healthy team dynamics.
- Collaborate with other engineering teams to align on dependencies, and shared goals.
- Contribute to hiring and onboarding as the team grows.
Requirements
- 5+ years of hands-on software development experience.
- 3+ years of experience managing and growing software engineering teams.
- Strong background in application or platform engineering, ideally in a SaaS environment.
- Experience owning mission-critical services with strict availability and performance expectations.
- Strong technical judgment across system design, APIs, distributed systems, and developer workflows.
- Experience designing and operating large-scale, distributed document indexing and query systems.
- Ability to navigate ambiguity, make pragmatic trade-offs, and drive execution across multiple initiatives.
- Experience operating production systems at scale, including on-call and incident response.
- Excellent communication skills and ability to align technical work with business and product goals.
Benefits
- Competitive salaries, meaningful equity, & 401(k) plan
- Medical, dental, vision, & life insurance
- Balance Days (additional paid holidays)
- Fertility & Adoption Assistance
- Paid Sabbatical
- Flexible PTO
- Monthly Employee Wellness allowance
- Monthly Professional Development allowance
- Pre-tax commuter benefits
- Complete laptop workstation
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