Sales Specialist cultivating business in commercial to enterprise markets at AHEAD. Focusing on digital transformation across various sectors including Healthcare, Financial, and Retail.
About the role
- Philanthropy Operations Manager ensuring effective fundraising operations at Issue One. Overseeing CRM, processing gifts, and supporting donor relationships in a hybrid environment.
Responsibilities
- Develop and strengthen best practices and standard operating procedures for Philanthropy operations
- Oversee the operation and maintenance of the CRM (Salesforce) to ensure the highest data integrity, automation, and reporting capabilities
- Perform all routine gift processing tasks, including processing donations, sending acknowledgments, and maintaining up-to-date gift records
- Ensure all donor meetings, events, and correspondence are recorded and tracked in the CRM to support relationship management and stewardship
- Create and analyze regular fundraising reports, identify trends and opportunities, and share insights with the team
- Coordinate regularly with the Finance department to ensure up-to-date revenue reporting and reconciliation of fundraising records with financial statements
- Provide operational support for fundraising events, including venue arrangements, participant outreach, materials preparation, and onsite logistics
- Assess and oversee the use of tools and services across the department to ensure cost-effectiveness
Requirements
- 3-5 years of experience in fundraising/development Operations
- Experience with Salesforce for nonprofit fundraising (required)
- Strong project management skills and the ability to prioritize and manage multiple deadlines
- Experience implementing software processes, CRM systems, donor research tools, and analytics
- Strong communication skills, both written and oral
- Familiarity with nonprofit budgeting/financial analysis
- Advanced proficiency with Microsoft Office / Google Suite (Excel, PowerPoint, Word) programs
Benefits
- platinum health plan, with Issue One paying 100% of the premium
- covers 75% of the premium for all spouses and dependents of IO staff
- over 50 paid days off annually, including holidays, vacation, personal time, and office-wide closures
- reimbursements and stipends for internet and commuting
- wellness reimbursements
- student loan assistance
- opportunities for professional development throughout the year
- several opportunities for fun and fellowship
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