Senior Operations Support Lead Analyst providing comprehensive operations support services for Citi's Servicing Division. Ensures risk management integration and process compliance across various business groups.
About the role
- Sales Operations Intern supporting sales team in optimizing processes and analyzing data for an EdTech company. Gain hands-on experience in CRM management and performance tracking.
Responsibilities
- CRM Management: Assist in updating and maintaining customer records in the CRM system.
- Sales Support: Help sales representatives with lead tracking, follow-ups, and documentation.
- Data Analysis: Collect and analyze sales data to identify trends and performance insights.
- Process Optimization: Support the development of efficient sales workflows and automation.
- Reporting & Documentation: Prepare reports on sales metrics and team performance.
- Collaboration: Work closely with the sales and marketing teams to improve lead conversion.
- Market Research: Assist in competitor analysis and industry trend tracking.
Requirements
- Education: Currently pursuing or recently completed a degree in Business, Marketing, or a related field.
- Tech-Savvy: Comfortable using CRM tools, spreadsheets (Excel/Google Sheets), and data visualization tools.
- Analytical Mindset: Ability to interpret data and present insights.
- Strong Communication Skills: Ability to work in a fast-paced, team-oriented environment.
- Detail-Oriented: Strong organizational and multitasking abilities.
- Preferred Qualifications:
- Experience with CRM platforms (e.g., HubSpot, Salesforce, or similar) is a plus.
- Basic knowledge of sales processes and performance metrics.
- Passion for EdTech and digital marketing.
Benefits
- Paid internship with potential for a full-time role.
- Flexible working hours (remote or hybrid available).
- Hands-on experience with sales operations in a growing EdTech company.
- Professional training and mentorship.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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