Digital Support Manager at Glide reimagining banking experiences for financial institutions. Providing client support and leveraging operational insights for product improvements.
About the role
- Senior Market Research Manager providing strategic insights and managing research processes in healthcare. Fostering client relationships and coordinating operational partners for timely results.
Responsibilities
- Independently manage and coordinate all aspects of the research process
- Managing key operational partners to ensure reliable results
- Maintain project budget and ensure smooth operations
- Foster strong client relationships through frequent contact
- Provide training, guidance and support to junior staff
Requirements
- 6+ years of direct market research experience
- Proven experience building and managing successful client relationships
- Knowledge of the pharmaceutical industry is a nice to have
- Knowledge of Oncology is an asset (but not necessary for a motivated candidate)
- Ability to manage complex, multi-faceted project budgets
- Strong attention to detail and accuracy
- Sound understanding of research principles, designs, methodologies
- Resourceful, pragmatic and flexible but always standards-oriented
- Enjoy working in a team environment
- Excellent written & verbal communication skills
- Excellent organizational and problem-solving skills
- Strong computer skills including Microsoft Office Suite; SPSS or similar a plus
- Bachelor’s degree or higher
Benefits
- Career Development
- Generous PTO
- Healthcare plans
- Wellness benefits
- Flexible workplace policy
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