IT Change & Release Management Operations Analyst providing 24x7 operational support for enterprise Change and Release Management. Focus on governance, ServiceNow integrity, and automation for operational success.
About the role
- Biometric Operations Analyst optimizing and configuring biometric systems at iProov in London. Collaborating cross-functionally to ensure platform fairness and reliability.
Responsibilities
- Optimise the biometric platform: Identify configuration improvement opportunities
- Understand the potential impact of configuration and model changes on the wider biometric platform
- Facilitate the deployment of new biometric systems/models: Work with the model engineer to ensure thorough evaluation of the system
- Understand the potential impact of deployment
- Optimise the configuration
- Track performance as it progresses into production
- Design and use analysis and diagnostic tooling: Collaborate with the Data Team
- Communicate trends to the wider business
- Tune and utilise alerting systems and performance tracking dashboards
- Identify, understand, and eliminate bias within the platform, collaborating where needed
- Work with the support team to investigate customer concerns
- Have a good understanding of the Biometric platform
- Manage and keep track of tickets and resulting actions
- Investigate performance concerns
- Answer customer questions
- Work with Product and Engineers to reduce risk of Front-end changes: Provide Guidance on the potential effects of front end changes
- Perform analysis on data samples
- Optimise configurations
Requirements
- Analytical and Organised
- Can understand complex systems
- Communicate and collaborate with both technical and non-technical teams
- Excellent problem solving skills
- Python
- Bigquery
- Looker/Dashboarding experience
Benefits
- 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service)
- Growth Shares allocated after passing probation (6 months of service)
- Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme
- Nursery Sacrifice Scheme
- Work Overseas Perk - Work globally for up to 2 weeks
- Life Assurance
- SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family
- Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist
- Award winning L&D platform with personal allocated training budgets
- Enhanced paid family leave
- Pension - 5% employee, 3% employer
- Flexible hybrid working environment
- Free Barista Coffee/Tea, biscuits with fruit in the WeWork office
- Free access to WeWork discounts and free online well-being sessions
- Vitality Health - a range of options available on this below
- The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example:
- Private Health cover including Dental, Optical, and Audiology
- 50% off monthly gym memberships
- Apple watches significantly discounted based member vitality status
- Half price trainers with Runners Need
- Weekly rewards – Free coffee with Café Nero
- Monthly rewards – Free Cinema ticket
- Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status
- Amazon prime free months based on activity
- Up to 25% cashback at Waitrose when buying healthy foods
- 75% off stays at Champneys Health Spas
- Allen Carr’s £299 no smoking programme for free
- Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace
- Discounts on Weight Watchers
- 50%-80% off Comprehensive Private Health screenings
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Walmart seeks a Manager for Facilities Maintenance Operations overseeing maintenance and leading technicians across multiple locations. Requires 3 - 5 years of related experience and travel within the region.
Internship focusing on AI/DIGITAL solutions to improve efficiency in Global Pharmaceutical Operations. Collaborate with cross - functional teams to prototype and implement AI applications.
Senior Operations Support Lead Analyst providing comprehensive operations support services for Citi's Servicing Division. Ensures risk management integration and process compliance across various business groups.
Principle Operations Specialist managing general labor responsibilities in grain operations. Overseeing truck and railcar preparation, delivery, and safety in Chinook, Montana.
Operations Supervisor managing daily warehouse operations and team supervision for logistics company. Ensuring training and coaching to foster team performance in Pryor, Oklahoma.
Operations Supervisor overseeing donor flow and compliance in the plasma center with responsibilities in training and documentation.
Operations Manager assisting Microbac leadership in improving lab efficiencies. Overseeing department leads and ensuring compliance with analytical testing requirements.
Deal Desk Senior Advisor focusing on sales operations optimization at Boomi. Ensuring compliance and performance in a hybrid work environment.
Analyst position focusing on fraud investigations at Dun & Bradstreet. Contributing to team efforts and utilizing AI - assisted tools for investigative efficiency.