Delivery Consultant supporting customers in EMEA region for Plex Smart Manufacturing Platform. Responsibilities include implementation, consulting leadership, and customer relationship management.
About the role
- Consultant developing customer relationships and expanding commercial opportunities in the region. Responsible for guiding clients in strategic decisions and improving performance.
Responsibilities
- Build and maintain strong relationships with clients, ensuring proximity, trust and predictability in operations.
- Expand commercial opportunities by pursuing new business and strengthening the company’s presence in the region.
- Monitor client performance and support continuous improvement of results.
- Negotiate commercial terms that balance profitability and competitiveness.
- Take ownership of portfolio management by anticipating risks, creating solutions, and guiding clients in strategic decisions.
- Conduct field visits, meetings, and regular client contacts.
- Develop and monitor client-specific action plans, ensuring execution and results.
- Analyze performance indicators (volume, margin, sales, trends) and propose corrective actions.
- Prospect new business, assess market potential, and prepare proposals.
- Mediate conflicts, negotiate adjustments, and align expectations clearly and professionally.
Requirements
- Experience in sales, commercial service, or account management.
- Experience with external routines (field visits, negotiations, prospecting).
- Clear and assertive communication.
- Negotiation and conflict-management skills.
- Organization, discipline, and an ownership mindset.
- Analytical thinking and results orientation.
- Strong interpersonal skills and emotional maturity to handle demanding clients.
- Basic knowledge of commercial performance indicators.
- Experience with management tools/CRM.
- Ability to develop action plans and interpret performance data.
- Bachelor's degree completed.
Benefits
- Flexible working hours
- Assistance for children with disabilities
- Variable compensation program
- Private pension plan
- Length-of-service bonus
- Online therapy & nutritional counseling
- Newborn care package
- Corporate university
- Glasses and contact lens reimbursement
- Medication assistance
- Vaccination assistance
- Market benefits: Gympass, meal/food allowance (VR/VA), commuting allowance (VT), health and dental insurance, life insurance.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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