Director of Value Based Care Operations leading execution of value - based care programs across the enterprise. Partnering across teams to deliver results aligned to enterprise goals.
About the role
- Deputy Operations Manager providing operational support and ensuring smooth delivery of group trips in Southeast Europe. Engage with leaders and uphold service standards.
Responsibilities
- Provide hands-on operational and managerial support to the Operations Manager and wider management team
- Ensure the smooth, safe and profitable delivery of Intrepid group trips and other travel products
- Play a key role in day-to-day operations, supporting tour leaders, solving problems as they arise, and upholding service standards
- Collaborate with diverse leaders and understand regional culture and business etiquette
Requirements
- Extensive travel experience in Southeast Europe, with a passion for travel
- Travel industry experience, ideally as an Intrepid Tour Leader or in an operational role
- Experience coaching, training, or supporting leaders and teams (desirable)
- Excellent written and verbal communication skills in English and a local European language
- Strong organisational skills, with the ability to manage multiple tasks at once
- Good working knowledge of Microsoft Word and Excel
- A strong understanding of Intrepid’s Responsible Travel philosophy, style of travel, and regional DMC operating systems
- Ability to make independent decisions and manage day-to-day operational issues confidently
- A commitment to delivering high-quality customer experiences
- Flexibility to work varied hours as needed
Benefits
- Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year
- A free Intrepid trip every year, plus generous discounts for families, and close friends
- 5 extra days of leave a year for use on Intrepid trips
- A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.
- Access to e-learning platforms, professional development and mentor programs
- 20 hours of volunteer leave every year to use on causes most important to you
- Employee Assistance Program, a 24/7 service that offers counselling for you and your family
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Responsable por el funcionamiento de cajeros automáticos en Ecuador, asegurando disponibilidad de efectivo y atención a problemas técnicos.
Trade Operations Specialist ensuring accurate trade capture in OMS/EMS systems and managing trade confirmations. Assisting in regulatory reporting and maintaining strong internal controls in Bangalore.
TechOps Platform Manager leading platform engineering for a mission - driven banking platform. Responsible for monitoring and improving platform resilience and performance within Monzo's TechOps team.
Senior Strategy & Operations Manager driving growth strategies for Allica Bank. Delivering high - impact projects across various functions in a hybrid working environment.
Technical Data Operations Manager at Profitero+, overseeing product data delivery and team leadership. Driving operational excellence and process improvements in a hybrid work environment.
Account Operations Specialist driving campaign success from launch to execution at Q1Media. Engage in account management, Ad Ops, and SEM responsibilities with a focus on effective collaboration.
Operations Manager responsible for managing on - site operations and ensuring safe delivery of projects. Overseeing works and coordinating with teams on the East West Rail initiative.
Head of Retail Operations at Mountain Warehouse, overseeing retail operations globally for a growing retailer. Collaborating with senior management to enhance performance and compliance across stores.
Fraud Intake Coordinator role at Capital One, providing customer support in fraud and disputes operations. Working from home and engaging with customers remotely.