Tailor-Made Consultant maximizing sales of Tailor-Made and FIT products for Intrepid Travel. Providing exemplary customer service while collaborating with travelers and travel agents across North America.
Responsibilities
Maximize sales of Tailor-Made and FIT products
Provide exemplary customer service via phone, email, and live chat
Collaborate with travelers and travel agents across North America to create and sell unforgettable adventures
Contribute actionable insights that support ongoing business improvement
Requirements
Travel industry course and/or experience within the travel industry
Personal and/or professional travel experience to Intrepid destinations
Experience in a sales position
Experience building Tailor-Made or FIT trips
Experience providing customer service via telephone, email, and live chat
Experience working with travel booking systems
Experience using a CRM system, preferably Salesforce
Benefits
Flexible work arrangements, work-from-home and the ability to 'work from anywhere' 4 weeks a year
A free Intrepid trip every year, plus generous discounts for families, and close friends
5 extra days of leave a year for use on Intrepid trips
A minimum of 10 weeks paid parental leave for all parents, and other additional leave provisions.
Access to e-learning platforms, professional development and mentor programs
20 hours of volunteer leave every year to use on causes most important to you
Employee Assistance Program, a 24/7 service that offers counselling for you and your family
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