Forensic Accountant at Intact investigating business interruption claims and income replacement benefits. Collaborating with claims adjusters and customers to resolve financial disputes and documentation analysis.
Responsibilities
Verify the validity of business interruption and income replacement benefit claims
Analyze financial documents provided while respecting the commitments and obligations to the customer
Listen to, anticipate the needs of the customer, and offer the best solutions
Offer technical support to adjusters and team leaders, ensuring timely follow-up
Ensure work is being completed in accordance with the team workflow and deadlines
Communicate with the customer and their accountant, in collaboration with the claims adjuster in charge of the file loss
Communicate the results in a clear, precise, caring, and authentic manner to the claims adjuster or the customer, adapting communication style accordingly
Provide a fair and equitable result that will consider the policy, standards, rules, applicable laws and follows company processes
Develop efficient workflows and processes to ensure timely resolution of files
Requirements
CPA in good standing or CPA student (if a student, role is for a pre-approved CPA training program) – is required
Minimum 3-years of professional experience in Accounting or Financial Advisory Capacity within an accounting firm – is required
Strong customer service experience, through written and verbal communication – is required
Experience in quantifying economic damages related to Income Replacement Benefits, financial dependency, business interruption, stock losses, or downtime, etc.
Forensic Accounting and Insurance Sector experience would be considered an asset
Ability to negotiate and make quality decisions at the appropriate time
Self-driven and strong organizational skills
Benefits
Flexible work arrangements and a hybrid work model
Possibility to purchase up to 5 extra days off per year
Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
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