Business Analyst responsible for driving data - informed decision - making and owning commercial analytics. Focusing on automation and AI to improve operational infrastructure.
About the role
- Bilingual Business Analyst in Human Resources at Intact, focusing on employee experience and process improvement. Collaborating across departments and synthesizing complex requirements into clear specifications.
Responsibilities
- Accurately identify needs while being a point of reference
- Champion the vision by translating needs into specifications and creating a realistic project plan and timeline
- Facilitate workshops to capture notes on operational processes and systems
- Serve as an intermediary between users and managers at different hierarchical levels
- Act as a link between business units and the HR community
- Gather and consolidate feedback from various specialists on specific topics
- Collaborate on change management initiatives
- Evaluate and document results and plan risk mitigation
- Communicate project progress to stakeholders
- Support project management to maximize team engagement and efficiency
- Produce necessary documentation to help advance projects
- Participate in planning, demonstrations, committees, and retrospectives
Requirements
- Minimum of 3 years of relevant experience in a similar role of Business Analyst
- Good knowledge of the Agile methodology and Jira tool
- Experience in Human Resources and with the Workday system is an asset
- Excellent oral and written communication skills
- Strong presentation and facilitation skills, and proficiency in PowerPoint, Excel, and Visio
- Advanced analytical skills facilitating problem-solving
- Demonstrated ability to effectively cope with change
- Initiative and autonomy
- Excellent time management and prioritization skills
- Knowledge of the Auto & Home insurance industry is an asset
- Bilingualism in French and English is required (for all candidates across Canada)
Benefits
- Flexible work arrangements and a hybrid work model
- Possibility to purchase up to 5 extra days off per year
- Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
- Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
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