Incident Support Analyst tracking local partners performance in a fintech environment, ensuring prompt issue resolution and escalation.
About the role
- Senior Business Analyst focusing on end-to-end data lifecycles at Insight Investment in London. Collaborating with cross-functional teams to drive data transformation initiatives and governance.
Responsibilities
- Collaborate across consumers, operations and technology to elicit, document and communicate business requirements
- Translate complex problems into clear, outcome-focused user stories
- Ensure alignment with data governance, compliance, and audit expectations
- Facilitate impact assessments and support data lineage documentation
- Partner with UX designers to shape user-centric solutions
- Support training and onboarding activities related to data processes and tools
Requirements
- Strong understanding of modern data platforms and their application withing a corporate enterprise
- Knowledge of data governance frameworks, e.g. DCAM and practical application to across data management, quality, usage, classification, and architecture
- Data engineering concepts such as ETL/ELT pipelines and structured data management
- Familiarity with data modernisation strategies
- An awareness of metadata cataloging tools and their operational usage
- Financial services experience and knowledge of asset management data domains such as holdings, transactions, pricing and reference data
- An appreciation for working within an agile mindset in a regulated environment
- Experience working across multiple squads and coordinating with UX designers, data engineers, and governance leads
- Strong requirement elicitation and stakeholder engagement skills
- Ability to write clear outcomes and user stories for agile delivery
- Experience collaborating with UX designers to align business needs with user experience
- Proficiency in documenting data lineage and business rules
- Skilled working to understand and explain complex SQL queries
- Capability to perform impact assessments across systems and processes
- Competence in supporting training and knowledge transfer activities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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