Hybrid Solutions Architect

at Insider One

• Job title: Solutions Architect
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Tech skills: Cloud, JavaScript
• Location requirements: Hybrid, Sao Paulo, Brazil

About the role

• Solutions Architect at Insider One responsible for technical onboarding and integration of SaaS platform across strategic accounts. Collaborating with clients and internal teams to drive successful implementation.

Responsibilities

• Own the technical relationship with assigned accounts from onboarding through adoption and expansion.
• Proactively engage with client-side technical stakeholders to understand their infrastructure, digital transformation goals, and success metrics.
• Lead technical workshops and deep-dive architecture sessions to align Insider One solutions with client business objectives.
• Run pilots and proof-of-concept (PoC) initiatives to demonstrate business value and drive successful production rollouts.
• Troubleshoot and resolve technical issues during implementation and ongoing use, in close collaboration with internal engineering and product teams.
• Escalate and manage technical blockers efficiently, facilitating solutions by leveraging cross-functional expertise.
• Advocate for customer needs and business use cases within the Insider One product team.
• Share best practices to guide long-term customer strategy and help them maximize the impact of Insider One solutions.

Requirements

• Proven experience in complex technical solution design, system architecture, or implementation of SaaS platforms.
• Proven ability to build trusted relationships with senior IT leaders and influence technical decision-making in large or strategic client accounts.
• Strong project and stakeholder management skills, including experience with pilots, proof of concepts, and scalable deployments.
• Technical knowledge of cloud infrastructure, hybrid systems, and system integration best practices.
• Knowledge of one or more of the following technologies: JavaScript, HTML, CSS, REST APIs, XML, and database technologies.
• Experience with marketing technologies, SaaS platforms, mobile applications, or API integrations is strongly preferred.
• Familiarity with webhooks, CDPs, or personalization engines is a plus.
• Excellent communication skills, both written and verbal, with the ability to translate complex technical ideas into actionable business solutions.

Benefits

• Be part of a diverse team that’s as global as it gets — where every voice is heard and 50+ nationalities build together.
• Level up with internal trainings covering AI fundamentals, coding, foreign languages, and a wide range of personal development skills.
• Feed your curiosity with access to Spotify, LinkedIn Learning, Blinkist, MasterClass, and CloudGuru.
• Become a Shareowner through our eligibility-based “ESOP” and own a piece of what you build.
• Help build the team you want to work with and enjoy rewarding referral bonuses.
• Opportunities to give back to your community through volunteering and purpose-driven social impact projects.
• From global retreats to team-building activities, expect year-round events that turn into lifelong memories.