Product Manager driving innovation for AI powered frontline employee experience platform. Collaborating across teams to align product initiatives with business objectives.
About the role
- Product Manager leading integration experience for developers and partners at Ingenico. Focus on APIs, SDKs, and improving ease of use across platforms in Sofia.
Responsibilities
- Own the end-to-end integration experience for developers and partners working with Ingenico’s APIs, SDKs, and Android terminals
- Work cross-functionally to define requirements and collaborate on delivery of onboarding flows, certification tooling, portals, and documentation
- Drive feedback loops with third-party developers and technical partners to continuously improve ease of use and integration success rates
- Contribute to the developer platform roadmap and help shape internal tooling and cross-regional alignment
- Define and track metrics that matter: time-to-first-integration, support burden, partner satisfaction, and usage
- Support internal enablement for sales, partnerships, and technical account managers through improved tooling and knowledge-sharing
- Participate in developer interviews and partner feedback sessions to ensure real-world alignment with user needs
- Collaborate with the technical writing team to deliver world-class documentation and guides
- Stay informed on trends in developer experience, fintech integrations, and embedded platform tooling to drive continuous innovation
Requirements
- 3+ years in product management, ideally with exposure to APIs, SDKs, or integration workflows
- Clear, structured communicator fluent in English
- Experience collaborating with engineering and design teams to ship platform features
- Strong sense of ownership and comfort working across functions and geographies
- Passion for delivering delightful developer experiences and simplifying complexity
- Analytical mindset, with experience using product metrics and user insights to inform decisions
- Familiarity with the software development lifecycle and an ability to speak the language of engineers and developers
- Self-motivated and proactive — able to manage your own priorities, deadlines, and communication without heavy oversight
- Experience working internationally or in globally distributed teams; time spent living or working abroad is a strong asset
- Nice to Have: Experience in fintech, POS, SaaS, or embedded platform ecosystems
- Nice to Have: Background as a developer, technical writer, QA, or solution engineer
- Nice to Have: Familiarity with Android or terminal-based applications
Benefits
- Contribute to a globally scaled developer platform in a transformative stage
- Collaborate with passionate product leaders and global engineering teams
- Work in a hybrid role based in Sofia, with real influence on product direction
- Grow your career in an international, fast-paced, partner-driven organization
- As part of our values, we embrace diversity and inclusion at Ingenico.
- We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived.
- Ingenico welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
- We want to adapt our processes and create a safe work environment that welcomes everyone.
Job title
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