Banking Consultant providing exceptional service to customers over the phone and online at Heartland. Engage in various customer contact channels and develop strong relationships.
About the role
- Technology Transformation Manager consulting on IT transformations for clients in DACH region. Driving value realization and implementing modern technology solutions in a hybrid team setup.
Responsibilities
- Manage and coordinate large-scale IT transformation programs within complex, international organizations
- Ensure operational excellence within the Execution & Value Realization team with clearly measurable outcomes
- Provide technical leadership in one or more areas: Cloud & Infrastructure, Cyber Security & Resilience, Digital Operations, ITSM, SIAM, ServiceNow, Data & Analytics
- Develop and implement IT operating models, governance structures and cross-functional delivery frameworks
- Identify automation and optimization opportunities and translate them into robust IT business cases with clear ROI
- Provide thought leadership across the entire strategy-to-delivery process, including stakeholder management and roadmap development
- Assess value potential, cost drivers and performance metrics; develop KPIs, value frameworks and benefit realization plans
- Collaborate with offshore and nearshore teams to ensure efficiency, high-quality delivery and effective knowledge transfer
- Work closely with platform teams (ServiceNow, Adobe, Salesforce, SAP) to deliver end-to-end change programs
- Build trusted advisory relationships with senior client stakeholders throughout the transformation
Requirements
- Minimum of 7 years’ experience in IT consulting with proven track record in technology transformation projects
- Solid understanding of enterprise technology landscapes and architecture models
- Practical experience with Agile and/or Scaled Agile methodologies
- Experience developing IT operating models and governance structures
- Strong analytical skills to evaluate automation and optimization potential and to prepare robust business cases
- Knowledge of integrating AI scenarios to optimize business and IT processes (using ML, GenAI and LLMs)
- Experience with distributed delivery models (onsite, offshore, nearshore)
- Strong leadership and communication skills
- Excellent German and English skills, both written and spoken
- Degree in Computer Science, Information Systems, Engineering, Business Administration or a related field
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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