About the role

  • UX/UI Designer creating user-centred designs for public sector projects at a digital transformation consultancy. Collaborating with teams and mentoring junior colleagues in a fast-paced environment.

Responsibilities

  • Play a pivotal role in leading and delivering user-centred designs that make the world a healthier, safer, and more sustainable place.
  • Drive the design of complex, user-centred solutions across the public sector.
  • Set the vision for the UCD discipline internally, ensuring best practices within our organisation and clients.
  • Foster a culture of collaboration and integrity, thriving in a multi-disciplinary environment.
  • Design innovative, user-centred solutions across private and public sector projects, prioritizing user needs.
  • Collaborate with multi-disciplinary teams to deliver seamless experiences.
  • Influence decision-making by advocating for user needs with internal teams, clients, and stakeholders.
  • Work across all phases of the delivery lifecycle (discovery to live), adapting methods to each project phase.
  • Partner with technical consultants and developers to embed user-centred practices while considering technical constraints.
  • Create reusable UI assets and common design patterns to drive consistency and efficiency.
  • Prototype using tools such as Figma, InVision, and Sketch, and build rich interactive prototypes with HTML, CSS, JavaScript, and Nunjucks.
  • Mentor and coach early career colleagues, strengthening our UCD community and supporting future growth.

Requirements

  • Proven experience delivering complex, user-centred designs, ideally within the public sector, using GDS principles.
  • Ability to work across the full delivery lifecycle (discovery to live), adapting methods to each stage.
  • Strong leadership skills with experience guiding and mentoring teams, fostering a culture of collaboration and best practice.
  • Experience working with user researchers, service designers, content designers, and technical consultants.
  • Proven ability to work closely with software engineers and developers, aligning design with technical constraints and feasibility.
  • Skilled in championing user needs with clients, internal teams, and stakeholders.
  • Strong grasp of accessibility standards and creating reusable UI components.
  • Proficient in Figma, InVision, and Sketch, with the ability to build interactive prototypes using HTML, CSS, JavaScript, and Nunjucks (GDS prototyping toolkit).
  • Experience working in Agile environments, delivering iterative, user-centred solutions.
  • Ability to manage competing priorities and your time so you can deliver high-quality work within deadlines.
  • Good interpersonal skills, with the ability to respect and accept different perspectives and disagreement, work collaboratively in diverse teams, and maintain positive working relationships.
  • Good judgement and decision-making in complex environments where uncertainty, ambiguity, and risk must be collaboratively managed by working supportively alongside others.
  • Good communication skills, including clear, constructive written outputs and measured, respectful verbal delivery.

Benefits

  • InformedACADEMY™ – We offer excellent career development opportunities through our award-winning personal and professional development programmes, including support with professional certifications.
  • Industry leading health and wellbeing plan – We partner with several wellbeing support functions to cater to each individuals need, including 24/7 GP services, mental health support and physical health support.
  • Hybrid working*
  • Private Health Care Cover*
  • Generous life assurance cover*
  • Gym Membership*
  • Monthly office lunch
  • Onsite massage sessions
  • 25 paid working days holiday per year plus bank holidays*
  • Sabbatical Leave Scheme*
  • Enhanced Maternity Leave and Pay*
  • Enhanced Paternity Leave and Pay*
  • Company Pension Contribution
  • Profit Share Scheme
  • Payment of professional subscriptions
  • Generous referral scheme with no limits on the number of referrals
  • *Qualifying period applies

Job title

Intermediate UX/UI Designer

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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