Senior Claims Analyst managing complex claims in automotive and general insurance for INCA, a tech-focused claims service provider. Innovating processes and enhancing AI models with direct customer and insurer collaboration.
Responsibilities
You review and manage claims in automotive and private liability (PHV) where our AI reaches its limits and full automation is not possible.
You combine your subject-matter expertise with cutting-edge tools.
You challenge existing processes, rethink workflows, and help improve our AI.
You work closely with insurers, customers and our team.
Your feedback feeds directly into our AI models and will change how thousands of claims are handled in the future.
Requirements
Several years of experience in claims handling (automotive / private liability)
A willingness to explore new approaches rather than doing the bare minimum
Openness to and affinity for digital tools and AI
Structured working style, team spirit and enthusiasm for innovation
Benefits
Above-average salary (tariff-aligned) + participation in company success through a VSOP (virtual stock option plan)
30 days of vacation
2 weeks “Work from Anywhere” per year
Onboarding at our Berlin office; thereafter a flexible hybrid arrangement is possible
Motivated, dynamic team – no politics, flat hierarchy
Fitness membership via Wellpass
Regular lunches, team events and offsites
Office in central Berlin with excellent transport connections and a vibrant neighborhood
Your voice is heard. Your experience matters. Here you can help shape things, not just maintain them.
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