Mitigation Project Manager at Paul Davis Restoration managing emergency response for property damage in residential and commercial settings. Overseeing multiple projects and ensuring customer satisfaction during urgent situations.
Responsibilities
Manage residential and commercial mitigation jobs from start to finish
Oversee multiple fast-moving projects at once
Coordinate technicians, subcontractors, schedulers, and customers
Explain scopes, timelines, and industry procedures clearly and professionally
Conduct site visits and quality checks
Maintain documentation such as drying logs and job records
Ensure work meets safety, regulatory, and industry standards
Keep job sites clean, organized, and safe
Control budgets and drive efficiency
Troubleshoot issues and resolve conflicts quickly
Deliver a calm, confident experience for customers during stressful situations
Requirements
Construction, field operations, or project leadership experience
Strong customer-service instincts
Comfort juggling multiple jobs at once
The ability to make decisions in fast-paced environments
Clear, professional communication skills
Basic computer proficiency (Microsoft Office and learning new systems)
A valid driver’s license and clean driving record
Willingness to rotate on-call shifts and work overtime when needed
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