IT - System Engineer designing tailored IT solutions while ensuring infrastructure security and performance. Join a dynamic team at wunderbar IT GmbH focusing on innovative technologies for B2B clients.
About the role
- IT Business Systems Analyst III responsible for planning and implementing IT solutions at IEHP. Leading technology upgrades, guiding teams, and collaborating with stakeholders in healthcare.
Responsibilities
- Serve as a lead one or more moderately complex business processes, requiring design or integration of technical solutions that may cross multiple functions of the business.
- Provide input from a business and IT perspective.
- Provide guidance and leadership to impact process changes that will help the IT Organization improve service and delivery to its customers.
- Provide leadership, mentorship, and direction to IT and business Team Members.
- Coach and transfer knowledge to less experienced Team Members.
- Lead the planning, design, and implementation of technology upgrades and software application releases.
- Lead the business process redesign and documentation as needed for new technology.
- Establish contracts and budgets with external service providers, ensuring that vendors meet commitments and deliver quality products and services.
- Performs requirements analysis, translating business needs into technical system requirements and specifications.
- Lead the assessment of business needs a structured requirements process (gathering, analyzing, documenting, and managing changes).
- Conduct data gathering and analysis to understand business strategy requirements.
- Develop and maintain system documentation including system requirements, design documents, process flows, intake requests, project plans, issue logs, and test plans.
- Generates appropriate communication, process and plans for mitigating the disruption of change.
- Evaluate system performance measures to ensure that systems are scalable and continue to meet IEHP needs.
- Coordinate and perform testing of applications as needed.
- Facilitate project and problem-solving meetings with businesses with both business and IT groups.
- Build liaison relationship with business and IT.
- Establish and maintain liaison relationships with business and IT to provide effective solutions.
- Manage stakeholder expectations and analyze performance metrics to ensure stakeholder satisfaction.
- Track and report progress on technical implementations and manage customer expectations.
- Investigate problems and resolves working in conjunction with technical teams.
- Assist with the investigation and statement of problems.
- Escalate issues as appropriate.
- Conduct research on hardware and software products and proposes recommendations to IT Management and Business sponsors.
- Provide support in creating reports, research, and documentation for the analysis of business satisfaction.
- Lead development and communicate business requirements and functional specifications for the design and implementation of business solutions.
- Conduct feasibility studies and draft proposals for evaluation by appropriate users and managers.
- Participate in IT solution deployment activities.
- Ensure IT solutions meet business needs.
- Perform any other duties as required to ensure Health Plan operations and department business needs are successful.
Requirements
- Seven plus(7+) years of technical systems analyst experience
- Five plus(5+) years working within IT development environment, with the familiarity of SDLC, relational databases, and development practices
- Five plus(5+) years of experience supporting complex software applications including custom-developed applications and commercial products
- Bachelor’s degree in Business Administration, Computer Science, Healthcare, or related program from an accredited institution required
- IIBA, CBAP preferred
- Advanced knowledge and understanding in the following: SDLC and various methodologies
- Formal requirements gathering methodologies
- Project management principles and practices
- Understanding of how to interpret needs of stakeholders correctly
- Requires technical, analytical, and interpersonal skills
- Proficiency with Microsoft PC desktop applications including Excel, Word, MS Project, and Visio
Benefits
- Competitive salary
- Hybrid schedule
- State of the art fitness center on-site
- Medical Insurance with Dental and Vision
- Life, short-term, and long-term disability options
- Career advancement opportunities and professional development
- Wellness programs that promote a healthy work-life balance
- Flexible Spending Account – Health Care/Childcare
- CalPERS retirement 457(b) option with a contribution match
- Paid life insurance for employees
- Pet care insurance
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