Customer Service Representative assisting clients with U - Haul products and services. Responsible for managing rentals, inspecting equipment, and customer education during service.
ID
Hybrid Order Management Customer Support Consultant – German and English speaking
Posted 4 months ago
About the role
- Customer Support Consultant supporting veterinarians in order management and product inquiries. Working with a diverse team to ensure quality customer service in animal health care products and services.
Responsibilities
- Support customer order processing and invoicing
- Respond to customer inquiries and explain products and services
- Troubleshoot online platforms or order-related issues
- Ensure ongoing customer satisfaction and maintain strong customer relationships
- Support the quality management system and other compliance requirements
Requirements
- Previous experience in order entry preferred
- Knowledge of Salesforce and SAP a plus
- Strong interpersonal skills in customer-facing situations
- Fluent in German and business-level English
- Technical documentation skills
- Logical thinking and analytical problem-solving skills
- Telephone skills to build rapport
- Attention to detail
- Organized with the ability to handle multiple tasks
- Ability to work independently and as part of a team
Benefits
- Competitive compensation
- Incentive programs
- Benefits
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Customer Service Representative at U - Haul assists clients with equipment rentals and returns. Engages with customers inside and outside a U - Haul center ensuring optimal service and support.
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