Implementation Engineer responsible for implementing Risk & Fraud Management Software Solutions. Collaborate with clients to ensure successful delivery and adherence to quality metrics.
About the role
- Implementation Specialist for training veterinary professionals on ezyVet software at IDEXX. Project management and client collaboration to optimize clinic operations and workflows.
Responsibilities
- Training veterinary professionals on how to use ezyVet, specific to their role in the clinic.
- Project manage implementations, ensuring each clinic/practice/hospital is confidently utilizing ezyVet and the software configuration is fit for purpose.
- Problem solve, understand the clinics needs and workflows to configure the software appropriately
- Change management with the clinic
- Build and deliver webinar based training and configuration curriculum.
- Manage an assortment of projects all at different stages
- Collaborate with internal teams to help craft the software, prioritize feature and fix releases, streamline processes and generally build amazing outcomes.
Requirements
- Hardworking. Are you results orientated and do what it takes to get the job done? We're all about getting the win for the team and our customers.
- Experience working in a busy environment with strong time and time & project management skills.
- Experience with project management ideal!
- Confidence to articulate complex subject matter to a range of audiences.
- Excellent attitude, a sense of humor and coolness under pressure.
- Strong attention to detail.
- Experience in the veterinary industry a bonus!
Benefits
- Opportunity for annual cash bonus
- Health / Dental / Vision Benefits Day-One
- 5% matching 401k
- Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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