Hybrid Solution Assurance Test Manager

at IAG Cargo

• Job title: Solution Assurance Test Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, London, United Kingdom

About the role

• Test Manager ensuring solutions are tested right first time at IAG Cargo. Collaborating with delivery teams to enhance testing maturity and automate processes.

Responsibilities

• Own the end-to-end testing approach for assigned initiatives, ensuring solutions are fit for purpose and delivered right first time.
• Define and maintain risk-based test strategies and plans, aligned to business processes, delivery milestones, and quality outcomes.
• Surface and manage quality risks and dependencies early, working with delivery leadership to mitigate impact.
• Champion an automation-first testing mindset, ensuring manual testing is used deliberately and automation is applied where it delivers the most value.
• Support teams on the testing maturity journey from manual to automated and increasingly autonomous testing.
• Work collaboratively with engineers and partners to increase automation coverage, reduce repetitive effort, and improve feedback cycles.
• Plan and coordinate end-to-end test execution, including UAT, regression, integration, and B2B testing where required.
• Ensure test readiness across environments, data, tooling, and capability.
• Own the defect lifecycle, ensuring issues are prioritised, resolved, retested, and learned from.
• Provide clear insight into release readiness, enabling confident go-live decisions.
• Build strong, trusted relationships across business, technology, and supplier teams.
• Act as a quality and automation advocate, translating test outcomes into clear, decision-ready insight.
• Influence and bring stakeholders on the journey through collaboration, coaching, and transparency.
• Ensure adherence to IAG Cargo standards, governance, and ways of working.
• Use metrics, feedback, and retrospectives to continuously improve testing effectiveness, maturity, and efficiency.

Requirements

• Proven experience owning end-to-end testing outcomes in complex delivery environments.
• Strong understanding of test automation and modern testing practices, with experience supporting teams through maturity change.
• Ability to translate business processes into effective test strategies.
• Structured, risk-based approach with strong analytical and reporting capability.
• Confident communicator able to influence, coach, and provide constructive challenge.
• Collaborative, resilient, and outcome-focused.
• Passion for quality, automation, and continuous improvement.
• Proven stakeholder and people management capability.
• Degree-level qualification or equivalent experience.
• ISTQB (or equivalent) Test Management certification.
• Software testing experience supporting business-critical change.
• Experience working within a multi-vendor delivery model.
• Supplier and stakeholder management experience.
• Strong understanding of the delivery lifecycle and automation adoption.
• Risk and issue management experience.

Benefits

• A hybrid environment with 3 days a week in the office and two from home.
• unlimited basic and premium standby tickets on British Airways and group airlines.
• up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.
• Flexible bank holiday policy- Individuals not on shift have the flexibility to swap the statutory public holidays, with the days you choose to take off instead.
• access to LinkedIn learning and Rosetta Stone Language courses.
• free onsite gym facility as well as access to the UNMIND app and a community of Mental Health First Aiders.
• access to discounts on Apple, Cinema tickets and loads of other goodies through Perks at work.