Project Director overseeing Gas Powered Generation projects, ensuring safety, budget, and schedule. Join APA Group, a leading Australian energy infrastructure business, in delivering energy solutions.
IA
Hybrid Director, Administrative Support, Transactions
Posted 4 days ago
About the role
- Director responsible for transactional operations within individual insurance at iA Financial Group. Ensuring operational stability, quality client experience, and engaging team development in a transforming work environment.
Responsibilities
- Lead, engage, and develop a management team responsible for the administration of individual insurance contracts nationwide
- Oversee day-to-day operations while ensuring compliance with service, quality, and productivity standards
- Develop, implement, and enforce policies, procedures, and service standards aligned with business strategy
- Ensure that existing processes deliver a high-quality experience for agencies, advisors, and clients
- Plan, organize, and manage departmental activities to achieve operational and strategic objectives
- Define, monitor, and analyze performance indicators to assess operational effectiveness
- Support competency development and employee engagement with a sustainability mindset
- Operate in a transforming work environment and contribute to operational reflections and adjustments
- Communicate proactively with divisional leaders and corporate services
- Support and advise managers and teams in resolving complex situations
Requirements
- Bachelor’s degree in business administration, actuarial science, or a related discipline
- Ten (10) years of relevant experience, including a minimum of three (3) years in a management role
- Experience managing high-volume transactional operations (an asset)
- Knowledge of individual insurance products (an asset)
- Strong proficiency with Windows-based office tools
- Fluent in French for daily communication and presentations with unilingual French-speaking partners
Benefits
- Flexible group insurance
- Competitive pension plan
- Employee share purchase plan
- Vacation and wellness days
- Personal development support
- Telemedicine
- Employee and family assistance program
- Ergonomic furniture program
- Performance bonuses
- Discounts on iA products
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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