Tech Analyst I providing IT support for OneOncology's mission of improving cancer care. Handling desktop incidents and service requests with a focus on user experience.
About the role
- Managed Services Senior Analyst at Huron focusing on research and workflow solutions. Collaborating with teams to optimize processes and improve outcomes for research operations.
Responsibilities
- Protocol interpretation and development of the initial steps of a coverage analysis
- Notice of Award review and ensuring alignment with our HRS technology
- Analyzing workflows across various clients to identify escalation points
- Analyzing quantitative and qualitative data; communicating synthesized results to senior internal team members
- Engaging in continuous improvement efforts to help solidify foundations for growth
- Conducting metric analyses and distributing reports
- Collaborating with internal team members during projects, including presenting key takeaways, communicating project updates, and organizing overall project logistics
- Updating workplans to support overall project execution
Requirements
- Bachelor's degree required
- 2 to 3 years relevant workflow execution or process improvement experience in a team-based environment, preferably within research operations
- Experience within clinical research or sponsored awards is a plus
- Proficient in Microsoft Office (Word, PowerPoint, Excel)
- Strong written and verbal English skills
- Effective critical thinking, problem-solving, and analytical skills; attentive to detail
- Capable of maintaining a 3–4 hr overlap with US Eastern Time
- Located in or near Bangalore; role requires individual in office
Benefits
- medical, dental, and vision coverage to employees and dependents
- a 401(k) plan with a generous employer match
- an employee stock purchase plan
- a generous Paid Time Off policy
- paid parental leave and adoption assistance
- Wellness Program supporting employee total well-being
- free annual health screenings and coaching
- bank at work and on-site workshops
- ongoing programs recognizing major events throughout the year
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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