Senior ServiceNow Business Analyst at Insulet, collaborating with internal teams to deliver business solutions. Responsible for defining requirements, facilitating UAT, and ensuring seamless transitions to new systems.
About the role
- ServiceNow Platform Engineer providing technical and consultative support for complex technical matters. Involves analyzing, designing, and developing systems using ServiceNow platform.
Responsibilities
- Provide technical and consultative support on complex technical matters.
- Analyze, design, and develop systems based upon user specifications.
- Manage and resolve issues against ServiceNow applications.
- Advise internal teams regarding process and technology inefficiencies within the platform.
- Perform routine maintenance to include performance monitoring and error identification/remediation.
- Provide training and knowledge across the platform to internal teams and external business partners.
Requirements
- Bachelor's Degree or 4+ additional years of equivalent experience.
- 5+ years of ServiceNow platform engineering or related technical experience.
- Configuration and modification of the ServiceNow platform in areas such as IT Service Management (ITSM), Customer Service Management (CSM), Intelligent Apps, and more.
- Familiarity with the User Experience Tools, Service Intelligence, and Service Experiences.
- Knowledge and Experience working with Web Services, REST, JSONv2.
Benefits
- health insurance coverage
- wellness program
- life and disability insurance
- retirement savings plan
- paid leave programs
- paid holidays
- paid time off (PTO)
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
ServiceNow Engagement Manager leading client implementations and driving delivery at Advizex. Requires customer engagement and significant ITSM/ITOM experience with adaptability to business needs.
ServiceNow Architect ensuring solutions meet business objectives while guiding complex implementations for government clients. Collaborating with project teams to deliver high - quality ServiceNow solutions.
Sr People Systems Analyst optimizing ServiceNow HR platforms supporting employee engagement for QVC. Collaborating across teams to deliver seamless digital experiences and enhance communication.
ServiceNow Consultant optimizing client business operations through advanced ERP and CRM systems. Focused on implementing systems and maintaining enhancements for client needs in Romania.
ServiceNow Consultant optimizing client business operations through advanced ERP and CRM systems in Romania. Role involves designing and supporting ServiceNow systems with a multicultural team.
ServiceNow SPM Analyst enhancing portfolio planning and reporting for a major energy network programme. Driving adoption and optimizing insights through ServiceNow and Power BI tools.
ServiceNow Architect designing advanced solutions for workflows and integrations at TD. Leading efforts in automation and platform evolution to meet business objectives.
ServiceNow Business Process Champion ensuring the platform solves business problems. Leading collaboration between ServiceNow technical teams and business stakeholders in TD.
Senior Business Analyst managing ServiceNow platform administration for a Canadian IT solutions company. Collaborating with clients to implement business technology solutions.