Senior Business Systems Analyst enhancing customer experience through data analytics and system integration at Genesys. Collaborating with cross - functional teams to drive insights from customer signals and technology.
About the role
- Senior Business Systems Analyst leading and participating in complex projects for Huntington. Providing technical support and optimizing application systems for business units in the financial sector.
Responsibilities
- Leads assigned projects
- Provides advanced technical and consultative support
- Analyzes existing systems and recommends improvements
- Develops operational procedures and processes
- Designs processes to meet regulatory requirements
- Serves as liaison between software vendors and business units
Requirements
- Bachelor's Degree
- 4 to 8 years of related experience
- Project planning and management skills
- Knowledge in waterfall and agile methodologies
- Experience eliciting and documenting functional requirements
- Ability to produce process flows using Visio
- Strong organization, written and oral communication skills
- Experience facilitating group sessions to gather requirements
Benefits
- Flexible work arrangement
- Access to specialized training opportunities
- Opportunities for career advancement
- Technical support to business unit
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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