System Engineering role involving the development of architecture for autonomous vehicle systems. Collaborate within a team to meet customer needs and deliver innovative solutions.
About the role
- Junior Systems Analyst providing IT support for users in a global Infrastructure & Security team. Gaining hands-on experience in infrastructure, service delivery, and security while maintaining technology environment.
Responsibilities
- Provide support for hardware, software, and mobile devices across regions
- Configure and maintain laptops and peripherals
- Troubleshoot issues and ensure a positive user experience
- Manage user onboarding/offboarding and access controls
- Handle incidents, service requests, and changes
- Support Office 365, Active Directory, and Windows 11 environments
- Maintain asset records and support device lifecycle management
- Assist with endpoint security, patching, and policy compliance
- Identify and improve recurring issues through automation or documentation
- Maintain knowledge base and process documentation
- Support IT projects, reporting, and service performance tracking
Requirements
- Bachelor’s degree in computer science or related field, with 1–3 years of IT experience (or equivalent combination).
- Experience with Windows 11, Office 365, and Active Directory
- Familiarity with ITSM tools (e.g., ServiceNow, Jira)
- Strong troubleshooting, communication, and customer service skills
- Ability to manage workload independently and follow structured processes.
- Flexibility for occasional out-of-hours support
- Interest in relevant certifications (e.g., Microsoft, Security+, ITIL etc.)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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