AI Learning Design Lead managing corporate learning programs and vendor relationships for Humana's AI initiatives. Leading program design to build AI literacy and capabilities within the workforce.
Responsibilities
Serve as the primary point of contact for all AI Learning Program stakeholders, including executives, HR, and external partners
Partner with the Associate Director to represent the program in executive forums, to define and provide updates on roadmap, measurement rubrics, learning prioritization, and scaling strategies
Partner with the appropriate communications personnel to deliver program-related communication(s) to the relevant stakeholders
Develop program timelines including milestones and KPIs to regularly report progress to stakeholders
Design and develop learning programs that build foundational AI literacy as well as advanced capabilities across the workforce
Create learning pathways that help employees effectively integrate AI tools into their daily work
Manage vendor relationships to ensure the program has what it needs to succeed
Respond to inquiries from the AI learning mailbox, ensuring timely and professional communication
Own the full lifecycle of the AI Learning program budget, from creation to tracking and burn management
Lead all reporting efforts, including project plans, OKRs, executive dashboards, ECCs, and Steering Committee updates
Oversee the planning and execution of all AI Learning events, ensuring high-quality experiences that reflect the program's values
Maintain strong documentation practices to ensure transparency, continuity, and informed decision-making
Develop and manage program governance materials, including committee operating guidance and program documentation
Requirements
Bachelor's degree in instructional design, learning design or similar (or equivalent work experience)
2+ years of experience developing corporate learning programs related to AI, digital transformation, or emerging technologies
5+ years of experience designing and leading large-scale enterprise-wide learning or skilling initiatives
Strong stakeholder management and cross-functional collaboration skills with executive visibility
Experience owning and managing program budgets, including forecasting and tracking spend
Exceptional written and verbal communication skills, with the ability to engage with, present to, and influence executive stakeholders
Experience leading communications across multiple stakeholder groups, including HR, leadership, and external vendors
Proven ability to plan and execute high-impact events with attention to detail and participant experience
Strong organizational and project management skills with the ability to manage multiple priorities and deadlines
Demonstrated excellence in documentation practices, including maintaining clear, consistent, and accessible program records
Proficiency in creating and managing reports for diverse audiences (e.g., OKRs, project plans, executive summaries, and steering committee updates)
Proficiency with productivity and collaboration tools (e.g., Microsoft Office Suite, SharePoint, Teams)
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