Onsite Enterprise Customer Success Manager

Posted last week

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About the role

  • Enterprise Customer Success Manager developing tailored HRS solutions for top-tier corporate customers to maximize business value and enhance traveler satisfaction.

Responsibilities

  • Drive revenue from enterprise customers by aligning HRS solutions with their travel strategies
  • Ensure smooth implementation and operation of HRS solutions tailored to each industry
  • Build strong partnerships with key stakeholders in target verticals
  • Track key metrics, solution usage, and customer behavior
  • Act as the main connection between enterprise clients and HRS teams globally

Requirements

  • Several years of experience in B2B enterprise account management
  • Focused on growing and retaining existing customer relationships through a consultative sales approach
  • Industry experience in Travel, Procurement, Fintech, SaaS, payments, or similar sectors
  • Skilled in using structured sales methodologies (e.g., MEDDPICC)
  • Strong technical understanding and commercial acumen
  • Advanced analytical skills to interpret customer data
  • Excellent communication, presentation, and negotiation skills
  • Business fluent in German and English, both spoken and written

Benefits

  • Attractive remuneration in line with the market
  • Fixed monthly salary
  • All necessary work equipment
  • Mobility allowance
  • Annual or multi-year bonus

Job title

Enterprise Customer Success Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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