BIM Technical Manager collaborating on innovative, model - centric designs and workflows for bridge engineering projects. Requires expertise in highway engineering and experience with BIM and digital delivery.
About the role
- Guest Experience Manager at HRI Hospitality enhancing guest experiences and curating unique itineraries in New Orleans' vibrant hospitality scene. Collaborating across departments to deliver exceptional service standards.
Responsibilities
- Design and curate the comprehensive guest journey, from sophisticated pre-arrival sequences to specialized VIP recognition and post-stay engagement.
- Coordinate exclusive, hyper-local experiences and itineraries unique to the New Orleans market.
- Partner with the Director of Marketing to schedule and execute programming, ensuring seamless operational delivery.
- Manage the on-site Art Gallery, overseeing the curation and installation of bi-monthly exhibits.
- Personally 'own' the VIP guest experience, providing high-touch welcomes and ensuring all preferences are anticipated and met.
- Conceptualize and execute special amenity programs that reflect the brand’s personality and provide a 'wow' factor for guests.
- Work closely with the operations and F&B teams to create integrated experiences for guests within the property’s various outlets.
- Act as the ultimate Brand Ambassador; live and breathe the property’s ethos and effectively communicate brand values.
- Deliver polished, on-brand assets optimized for digital performance, capturing the 'Guest Experience' in real-time to support marketing efforts.
- Collaborate with the DOM and external PR Agency to ensure all curated content and on-site activations align with each property's distinctive trends and market positioning.
Requirements
- 4+ years in luxury hospitality, lifestyle guest relations, or experiential marketing.
- Deep knowledge of the New Orleans cultural and social landscape is required.
- Exceptional interpersonal skills; ability to pivot between high-profile guest interactions and internal strategic planning.
- A strong aesthetic sense for art curation, gift design, and visual content creation.
- Proven ability to coordinate complex schedules and work across departments (Front Office, F&B, Housekeeping) to execute events.
Benefits
- Equal Opportunity Employer providing fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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