Security Engineer designing and implementing security measures to protect Snap Inc.'s infrastructure. Collaborating across teams while focusing on threat detection and response strategies.
About the role
- Technical Support Specialist in Cybersecurity at Hornetsecurity diagnosing and resolving client technical issues. Engaging with clients through various channels while providing exceptional customer experience.
Responsibilities
- Diagnostiquer et résoudre les problèmes techniques de nos clients professionnels par téléphone, e-mail et chat en ligne, notamment en ce qui concerne la configuration des systèmes, les fonctionnalités produits et les anomalies/améliorations.
- Créer des relations clients personnalisées en offrant une expérience client exceptionnelle.
- Remonter les incidents à l’équipe de développement et assurer leur suivi jusqu’à leur résolution.
- Transmettre les retours des clients à l’équipe de développement produit.
Requirements
- Bonne compréhension des protocoles réseau de base / sécurité mail ou Cloud
- Excellentes compétences logiques, analytiques et en résolution de problèmes techniques.
- Sens du service client et capacité à gérer des clients de haut niveau sous pression.
- Expérience dans la résolution de problèmes sur SMTP des produits cyber ou équivalent.
- Maîtrise professionnelle de l’anglais et du français – toute autre langue est un atout.
Benefits
- Moment clé pour rejoindre Hornetsecurity en termes de croissance et d’opportunités
- Environnement d’apprentissage rapide et fort esprit d’équipe
- Entreprise internationale : état d’esprit cosmopolite et multiculturel
- Politique de télétravail flexible
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
IT Security & Compliance Head at Lonza leading security strategy and managing global risk. Collaboration with senior leadership to enhance information security across Capsules & Health Ingredients business.
Senior Security Manager leading security for Sanofi meetings and events across North America. Ensuring compliance with global meeting policies and managing event security operations in high - stake environments.
Security Officer maintaining safety protocols at Aloft New Orleans. Responsible for patrolling, monitoring security systems, and assisting guests with safety - related concerns.
Security Detection Specialist responsible for detecting cybersecurity incidents using advanced security technologies. Analyzing data feeds and leveraging security tools for incident detection and reporting.
Senior Incident Response Engineer at Walmart focusing on security threat campaigns to enhance detection and response capabilities. Collaborating with SOC and engineering teams to improve security posture.
Head of Infrastructure & Security at Kinatico, a RegTech leader, focused on cloud infrastructure and security governance. Leading a technically deep team of cloud engineers and security specialists in a hybrid environment.
Security Engineer at KAYAK responsible for implementing security improvements and managing security tools in Berlin office infrastructure. Collaborating with teams to monitor incidents and enhance security protocols.
Security Supervisor responsible for loss prevention and safety at WarHorse Gaming casino in Omaha. Ensuring compliance with regulations and managing security team operations.
Security Shift Manager overseeing security operations at WarHorse Gaming Omaha. Responsible for team safety, compliance with regulations, and staffing in the security department.