Senior Developer leading the development of a custom CopyTrader system using cTrader for fintech clients. Responsible for system integration and high - performance architecture in a hybrid setting.
About the role
- Application Systems Analyst Programmer supporting and configuring business applications across Horace Mann. Serving as a liaison between business partners and IT to ensure systems are user-friendly and efficient.
Responsibilities
- Serve as the primary point of contact for application-related issues and user inquiries
- Troubleshoot, analyze, and document system issues; recommend and implement solutions
- Communicate issue status, timelines, and resolutions clearly to stakeholders
- Provide technical support, user guidance, and training as needed
- Assist with data access, reporting, and enabling user self-service capabilities
- Collaborate with Business Analysts and Developers to design and implement system enhancements
- Develop and execute test plans to validate system changes and ensure quality
- Support help desk requests and resolve technical issues in a timely manner
- Maintain a strong understanding of business processes and supported systems
- Configure insurance products, workflows, and processing rules
- Participate in an on-call rotation to monitor nightly production cycles
Requirements
- Bachelor’s degree in Computer Science, Business Administration, or a related field (or equivalent experience)
- Working knowledge of enterprise applications and IT-supported systems
- Strong analytical, problem-solving, and communication skills
- Ability to translate technical concepts for non-technical audiences
- Proven ability to collaborate effectively across teams
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