Clinical Development Medical Manager overseeing execution and interpretation of clinical trials and data collection activities in China. Leading collaborations with stakeholders to ensure clinical research efficiency.
About the role
- Manage the end-to-end TG experience at Teleport, ensuring system efficiency and customer satisfaction. Collaborate across teams to translate commercial intent into actionable workflows in logistics.
Responsibilities
- Own the end-to-end TG experience from booking and confirmation through prioritisation, waitlisting, and exceptions
- Design and govern TG workflows and decision logic, including availability, pricing triggers, prioritisation, and displacement
- Ensure commercial rules (pricing, load factor thresholds, customer prioritisation) are consistently enforced in systems
- Act as the primary interface between TG, Product, and Technology, translating business intent into system requirements
- Partner with Pricing and Revenue teams to operationalise dynamic pricing and capacity control logic
- Drive automation and systemisation of TG processes to reduce manual handling and ad-hoc decision-making
- Ensure transparency and consistency across Sales, Ops, Finance, and Core systems
- Identify experience gaps, failure points, and edge cases and work with Product and Tech to resolve them
Requirements
- 4 - 6 years experience in logistics, marketplaces, airlines, or other capacity-constrained businesses
- Strong systems and process thinking
- Strong analytical skills
- Comfortable working across Sales, Ops, Pricing, Product, and Tech
- Able to balance revenue, customer experience, and operational reality
Benefits
- Unlimited training -You will have access to a wide range of learning resources including Notion!
- Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!
- Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.
- Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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