Field Service Representative assisting customers with installation, maintenance, and repair of diagnostic systems. Supporting labs by providing high - quality customer service and solutions.
About the role
- Field Service Technician repairing and maintaining underground mining equipment in Nevada/Utah area. Engaging with customers and participating in continuous improvement initiatives.
Responsibilities
- Troubleshoot, repair, and maintain mechanical and/or electrical aspects of underground mining equipment
- Inspect equipment for proper performance and determine faults and malfunctions
- Adjust equipment and repair/replace defective parts/components or systems according to scopes of work
- Test repaired equipment to ensure proper operational performance
- Complete accurate time records, technical reports, failure reports, and parts lists
- Actively participate in continuous improvement initiatives
- Build strong relationships with internal and external customers to ensure smooth operations and customer satisfaction
Requirements
- At least 2 years experience or education in mechanical and/or electrical troubleshooting on medium/high voltage equipment
- Knowledge and experience with hydraulics, pneumatics, and electrical systems on heavy equipment
- Capability to interpret diagnostics from advanced onboard systems to pinpoint faults
- Understanding of and conforming to ISO standards
Benefits
- Health, dental, and disability insurance
- 401(k) retirement savings plan
- Opportunities for professional competence development and training
- Opportunities for career advancement
Job title
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