Operations & Automation Manager ensuring the efficiency of operations and processes at a fashion company in Berlin. Focused on KPI-driven profitability and service excellence in a hybrid work environment.
Responsibilities
Manage profitability, margin and working capital based on core KPIs
Plan and implement measures to reduce returns, COD and warehouse inefficiencies
Establish, maintain and further develop a standardized operations setup (SOPs, playbooks, automations)
Conduct weekly business reviews including KPI tracking, variance analyses and action plans
Ensure a consistent data foundation ("single source of truth")
Continuously optimize processes in collaboration with all operational teams
Own responsibility for service and operations excellence
Requirements
Several years of experience in operations, process or business management
Strong understanding of metrics, margins, processes and operational interdependencies
Experience building and optimizing scalable processes and standards
Structured, solution-oriented working style with a high degree of ownership
You leverage AI and automation tools to simplify processes and drive measurable improvements
Benefits
A motivated team that supports each other, grows together and aims to positively change the fashion industry
Short decision-making paths and real responsibility
An agile work culture with transparency, autonomy and room to shape your role
Rapid personal development through monthly feedback and diverse training opportunities
Flexible working hours, hybrid work and freedom for personal projects
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