Security Officer maintaining safety and compliance at WarHorse Casino. Responsible for incident reporting and guest relations in a dynamic gaming environment.
Responsibilities
Support and uphold the Mission, Vision, and Values of WarHorse Gaming.
Ensure safety and security of guests, team members, and company property.
Complete detailed incident and investigative reports in a timely manner.
Provide excellent customer service to guests in all interactions.
Assist with the secure transfer of money and chips from the casino floor.
Patrol assigned areas to maintain a safe environment.
Enforce casino policies, procedures, and compliance with NRGC regulations.
Stand assigned post for extended periods as required.
Communicate effectively with supervisors regarding daily activities and incidents.
Respond promptly to emergency situations and backup calls.
Control access to restricted or secure areas of the facility.
Maintain clear radio communication throughout assigned shift.
Participate in mandatory meetings and training sessions.
Perform other duties as assigned.
Requirements
Must be 21 years of age or older
High school diploma, GED, or relevant experience required
Previous security experience preferred; casino or hospitality environment experience is a plus
Strong attention to detail and organizational skills
Proficiency with Microsoft Office and basic computer applications.
Benefits
Federal Employees Medical Coverage (Medical/Dental/Vision)
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