Intermediate System Analyst gathering business requirements and maintaining Oracle applications for Alberta Blue Cross. Collaborating with teams and overseeing the execution of application programs in a hybrid work environment.
About the role
- IT Analyst supporting internal and external users in multimodal tech solutions. Involves technical support, data analysis, and system management responsibilities.
Responsibilities
- Atuar no suporte técnico de usuários internos e externos no sistema próprio.
- Executar manutenção preventiva e corretiva nas maquinas dos usuários internos (rotina presencial sob demanda em São José dos Campos);
- Montagem e preparação de estações de trabalho (rotina presencial sob demanda em São José dos Campos);
- Apoiar demandas de infraestrutura interna (AD, redes e servidores);
- Executar criação de solicitações de compras do setor de TI no SAP (Físicos e Lógicos);
- Executar análises de dados com SQL visando sustentação do sistema.
- Analisar e dar suporte a dashboards e indicadores em Power BI;
- Realizar testes, validações e homologações de funcionalidades;
- Levantar necessidades de clientes internos e externos relacionadas ao sistemas;
- Traduzir demandas funcionais em requisitos técnicos para equipe de desenvolvimento;
- Garantir comunicação eficiente entre áreas envolvidas.
Requirements
- Experiência em empresas de comércio exterior, logística ou supply chain;
- Experiência com sistemas ERP/TMS/WMS;
- Noções de cloud computing (Azure, AWS ou similares);
- Conhecimento em metodologias ágeis;
- Suporte N1 de SAP.
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