IT Analyst supporting internal and external users in multimodal tech solutions. Involves technical support, data analysis, and system management responsibilities.
About the role
- Intermediate System Analyst gathering business requirements and maintaining Oracle applications for Alberta Blue Cross. Collaborating with teams and overseeing the execution of application programs in a hybrid work environment.
Responsibilities
- Work collaboratively with multiple teams across the organization
- Communicate effectively with your team, team manager and business customers
- Contribute and be accountable to your team’s activities and workload management
- Maintain applications ensuring they are running properly and efficiently
- Produce and maintain program code (mostly PL/SQL) and documentation
- Understand, design, build and test change requests
- Troubleshoot and resolve issues
- Assess the root cause of issues and recommend changes
- Perform systems testing with both IT and business customers
- Provide support during various phases of testing
- Prepare documentation and instructions for the execution of application programs
- Reviews requirements with the users and provides time estimates for task completion
- Work as part of a project team as required
- Follow IT Controls practices (e.g. IT Governance, Data Privacy) to ensure quality output
- Follow Systems Development Life Cycle best practices
- Provides on-call production support as required
- Continual learning and understanding of the application environment, interdependencies, and integrations with other systems
Requirements
- A bachelor’s degree or diploma in Computer Science or related technical discipline
- Two or more years of progressive experience developing and designing implementations with small to large scale applications with data manipulation components preferably using PL/SQL or similar languages
- Experience with other programming languages such as Java, JavaScript, and Bash are desirable
- Ability to write efficient, complex queries against very large data sets
- Applied knowledge of Oracle development tools
- Working knowledge of database environments would be considered an asset
- Exceptional consultation skills are critical, with the ability to convey technical ideas to both technical and non-technical audiences
- A mindset for contributing to a healthy culture in a supportive and collaborative team environment
- Strong interpersonal, verbal and written communication skills are required
- Exceptional planning, organizational, analytical, problem-solving skills
Benefits
- Work-life balance
- Opportunities for career growth
- Inclusive employer that values diversity
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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