Managing Consultant leading IT Service Engineering projects to improve client service management. Collaborating with clients to develop solutions and optimize service provider management.
Responsibilities
Project management for client engagements to establish or improve service management
Identification of organizational challenges and development of tailored solutions
Roll-out planning related to the delivery of new services
Establishment or optimization of service provider governance and management
Further development and enhancement of the consulting service offering
Requirements
Several years of experience in consulting as a Lead Consultant or leadership experience within an IT organization
Strong understanding of frameworks such as ITIL, COBIT, or SIAM
Ability to work independently and take responsibility in challenging situations
Excellent analytical skills, strategic thinking, and a strong solution orientation
Very good presentation and communication skills in German
Benefits
Company bike program subsidy (JobRad)
Public transit ticket subsidy
Support for gym/fitness membership
Support for preventive health measures and wellness
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