Managing Consultant in IT Service Engineering leading client projects at a consulting firm. Focusing on service management improvement and strategic IT consulting.
Responsibilities
Take project ownership for client engagements to establish or improve service management for specific IT services
Identify clients' organizational challenges and develop tailored solutions together with them to adapt existing service management processes
Plan roll-outs relating to service delivery for new services and establish or optimize service provider governance/management
Evolve our consulting offerings by contributing experience and new methods
Provide technical leadership to other (Senior) Consultants in joint projects
Requirements
Several years of professional experience in consulting as a Lead Consultant or leadership experience within an IT organization
Strong understanding of frameworks such as ITIL, COBIT, or SIAM
Highly independent and responsible working style, even in challenging situations
Excellent analytical skills, strategic thinking, and an above-average solution orientation
Very good presentation and communication skills in German
Benefits
We subsidize not only your company bike (Jobrad) but also your public transport pass, benefiting both the environment and your wallet.
We support your gym membership and preventive health care.
We enable a healthy work–family balance tailored to your needs, with the option for mobile/remote working.
We offer 30 days of annual leave. You only need to use one vacation day for each of Christmas Eve and New Year’s Eve.
If you wish to take a longer break, we offer the option of a sabbatical.
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