Claims Handler assisting pet owners in processing insurance claims at Lassie, an InsurTech company focused on innovative pet insurance solutions.
About the role
- Senior level Complex Claims Specialist at Hiscox adjudicating General Liability claims. Focused on early settlements and litigation management with a commitment to superior customer service.
Responsibilities
- Strategize and maximize early settlement opportunities for Construction Defect and 3rd Party Property Damage Claims
- Demonstrates proficient knowledge regarding coverage triggers and time on risk allocation
- Draft and Review coverage analyses
- Manage/Partner with local defense counsel while monitoring litigation
- Drives litigation best practices to manage deployment and utilization of defense counsel
- Continually assess exposures and adequacy of claim reserves
- Accurately document claim files with all relevant correspondence, documentation, and file notes
- Demonstrates proficient knowledge of ACV vs RCV property damage assessments
- Attend mediations and/or settlement conferences where appropriate
- Identifies suspected fraudulent claims and tracks with special investigations unit
- Actively participate in the Claims/UW/Actuarial feedback loop
- Keep senior claims management adequately and appropriately informed of key issues
- Liaising directly on daily basis with insureds and brokers
Requirements
- 10+ years of claims handling experience within General Liability & Bodily Injury
- A JD from an ABA accredited law school may be considered as a supplement to claims handling experience
- Proven ability to positively affect highest severity claims outcomes through investigation, negotiation and effectively leading litigation
- Expert knowledge of coverage within the team’s specialty or focus
- Expert knowledge of litigation process and negotiation skills
- Proven track record of mentoring others
- Excellent verbal and written communication skills
- Advanced analytical skills
- B.A./B.S degree from an accredited College or University preferred
Benefits
- Competitive salary and bonus (based on personal & company performance)
- 401(k) with competitive company matching
- Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
- Company paid group term life, short-term disability and long-term disability coverage
- 24 Paid time off days, 2 Hiscox Days, 10 paid holidays, and ability to purchase 5 PTO days
- Paid parental leave
- 4 week paid sabbatical after every 5 years of service
- Financial Adoption Assistance and Medical Travel Reimbursement Programs
- Annual reimbursement up to $600 for health club membership or fees associated with any fitness program
- Company paid subscription to Headspace to support employees’ mental health and well-being
- Dynamic, creative and values-driven culture
- Modern and open office spaces, complimentary drinks
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