People Partner within the People Team shaping and delivering people strategy for business performance. Collaborating to drive talent development and cultural alignment in a hybrid work environment.
About the role
- People Relations Specialist ensuring effective case management delivery within People & HR Services at BT Group. Building strong stakeholder relationships and influencing continuous improvement initiatives.
Responsibilities
- Act as the People Relations partner for your CFU, ensuring high‑quality case delivery.
- Oversee all PR cases, including high‑risk and sensitive matters.
- Work with Specialist Hubs to track progress and remove blockers.
- Lead escalations and assess business risks on complex cases.
- Use insights from cases, ACAS, and ETs to drive continuous improvement.
- Build strong relationships across HR, PR teams, Legal, Ethics, and key stakeholders.
- Present PR insights and recommendations in HR and leadership forums.
- Partner with IR, Inclusion & Wellbeing, and People Networks to align activity.
- Own the PR dashboard and turn data into action.
- Support capability building and deliver PR service reviews.
- Share insights across PR teams and contribute to People improvement projects.
- Coach colleagues and deliver ad hoc PR training or projects.
Requirements
- Deep understanding of ER practices, policies, and procedures.
- Ability to evaluate data, identify trends, and provide actionable insights.
- Experience in designing and delivering effective training programs.
- Proven ability to manage projects from inception to completion, ensuring timely delivery and quality outcomes.
- Strong skills in influencing and negotiating with stakeholders to achieve desired outcomes.
- Up-to-date knowledge of employment laws and regulations, with the ability to anticipate and advise on changes.
- Familiarity with SAP systems, SuccessFactors, and ServiceNow.
Benefits
- 10% on target bonus
- BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
- From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
- Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
- 25 days annual leave (not including bank holidays), increasing with service
- 24/7 private virtual GP appointments for UK colleagues
- 2 weeks carer’s leave
- World-class training and development opportunities
- Option to join BT Shares Saving schemes.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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