Business Analyst IT in alternance for Henner's IT service delivery in Neuilly-sur-Seine. Engaging with teams and clients to optimize operational excellence for 12 to 24 months.
Responsibilities
Resolve operational challenges for our partners
Serve as the primary liaison between teams and internal clients, ensuring smooth communication
Handle operational incidents and manage them end-to-end
Contribute to the evolution of partner services by collecting, prioritizing, and tracking their requests
Resolve technical issues in support of development teams
Facilitate collaboration between business and technical teams to ensure operational excellence of our system
Advise business stakeholders on the feasibility and value of potential functional enhancements.
Requirements
You are pursuing a Master's degree in Computer Engineering (or equivalent) at a university or engineering school
You are recognized for strong interpersonal skills and a genuine aptitude for teamwork
You have a fluent command of English.
Benefits
An international, multicultural working environment
Membership in a community of apprentices and interns
A tailored onboarding program and a dedicated mentor from day one
A professional yet friendly and supportive working atmosphere
Unlimited access to an e-learning platform with a wide range of training courses
An experience that will help you refine your professional project
The possibility of obtaining a fixed-term (CDD) or permanent (CDI) contract at the end of the work-study period
The opportunity to become a company ambassador and promote the Henner group at your school
75% reimbursement of transportation costs
50% coverage of meal expenses (access to the company restaurant or meal vouchers, depending on your site)
A sustainable mobility allowance for bicycle users
Fully paid supplementary health insurance
Access to an advantageous Company Savings Plan
Discounts on leisure activities negotiated by our staff committee (CSE)
Competitive compensation based on the collective agreement minimum (SMC) rather than the legal minimum wage (SMIC)
With your tutor's approval, you will be eligible for remote work after 6 months of service.
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