IT Support Specialist managing cloud and on - premises network for CMHA Peel Dufferin. Troubleshooting and resolving IT issues while providing professional user support at the agency.
About the role
- Junior IT Support helping with system administration for employees at Heimdal, a cybersecurity company. Responsibilities include troubleshooting and onboarding new staff while working hybrid in Bucharest.
Responsibilities
- Configures equipment for new employees;
- Keeps the asset list up to date;
- Solves hardware and software issues;
- Manages AD accounts;
- Checks received security alerts and escalates them if necessary;
- Helps implementing new software/hardware solutions;
- Must work from the office when it’s needed.
Requirements
- Excellent communication skills and a positive attitude
- Good technical skills and knowledge of Windows OS
- English is a must (good verbal and writing)
- Hardware knowledge (swap ram sticks, change SSD/HDD, etc)
Benefits
- Private medical insurance (Expert Ultra at Regina Maria)
- Monthly budget in an online benefit platform (800 RON/month)
- Bookster subscription
- Referral bonus
- Additional company-paid days off ("Personal Day" and "Anniversary Days")
- Personal and professional development (trainings and certifications)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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