Implementation Engineer responsible for implementing Risk & Fraud Management Software Solutions. Collaborate with clients to ensure successful delivery and adherence to quality metrics.
About the role
- Medicare Product Implementation & Optimization Intern at Healthfirst assisting with product development and implementation. Collaborating with cross-functional teams to enhance Medicare products and services.
Responsibilities
- Assist MPIO team to lead or participate in product-driven workgroups or provide input to product designs/enhancements and implementation plans
- Work with key stakeholders to identify, scope and accurately implement new benefits, services, or other product changes, update processes and/or edit systems to accommodate regulatory requirements.
- Lead or coordinate ad hoc projects such as process improvement initiatives and program implementations, when applicable.
- Coordinate activities of product or project-specific cross-functional work teams/serve as liaison between product management and all levels of staff to assure ongoing effective administration of products.
- Collaborate with various departments to ensure proactive troubleshooting of issues and timely resolutions.
- Monitor internal policies/procedures and job aids regularly for compliance with regulatory requirements.
- Support Medicare Product leadership in preparing and conducting product and lines of business (LOB) presentations and training.
Requirements
- Undergraduate students must be a junior or senior at an accredited institution or have graduated within 12 months of the program.
- Graduate students must be enrolled at an accredited institution or have graduated within 12 months of the program.
- Will not require sponsorship for employment.
- Eligible to work in the U.S.
- Must have a minimum of a 3.0 GPA from an accredited school.
- Knowledge of project management concepts
Benefits
- medical, dental and vision coverage
- incentive and recognition programs
- life insurance
- 401k contributions
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