Counselor providing intake coordination and outpatient mental health counseling services. Position involves a blend of administrative intake coordination and direct client care in a hybrid role.
Responsibilities
Serve as a point of contact for incoming clients via phone, email, and in-person inquiries
Schedule new client intakes and verify insurance eligibility and benefits
Triage client needs and assign appropriate services
Complete intake documentation and onboarding forms
Support the intake process by working with clients until they are assigned to a long-term counselor
Collaborate with clinical and administrative teams to ensure efficient client transitions
Assist with front desk coverage, follow-up calls, and general administrative duties
Provide outpatient individual counseling services to clients and families (virtually and/or in-office)
Maintain a consistent caseload while delivering high-quality, evidence-based therapeutic care
Complete progress notes, treatment plans, and clinical documentation in a timely manner
Participate in clinical supervision and team meetings
Assist in identifying client needs and referring to internal or external resources as needed
Requirements
Must hold provisional licensure in the state of Louisiana: PLPC, PLMFT, LMSW, or CSW
Previous experience in a mental health or counseling setting preferred
Strong organizational, communication, and time management skills
Comfortable with hybrid responsibilities involving both client-facing and administrative work
Ability to work independently, exercise good judgment, and maintain confidentiality
Must be available for a minimum of 20 hours weekly
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