IT Systems Administrator supporting systems and networks for a fast - growing technology company in Lincoln. Responsibilities include server maintenance, security monitoring, user support, and system configuration.
About the role
- Sr. Systems Administrator managing all components of desktop technology at Harris & Harris, a revenue recovery firm. Responsible for system operation, maintenance, and assistance to help desk staff.
Responsibilities
- Responsible for monitoring and supporting all components of desktop technology
- Responsible for the operation and maintenance of the hardware and the OS of all Windows-based workstations and servers
- Responsible for Infrastructure Support Tickets and as an escalation resource for the Help Desk Analysts
- Creates, maintains, and makes ongoing revisions to desktop-related processes, procedures, and documentation on software and hardware deployments, account administration, and helpdesk tasks
- Develops and maintains a comprehensive set of Windows workstation and laptop images as well as thin client images to be used throughout all sites
- Develops and maintains scripts and utilizes desktop management solutions
- Deploys, administers, and performance tunes workstation group policies related to system hardening procedures and policies
- Evaluates and recommends technologies that can improve and streamline existing processes
- Troubleshoots and provides solutions to hardware and software problems
- Installs, upgrades, repairs, and removes hardware and software as necessary
- Provides training and mentorship for desktop technicians on technologies of multiple disciplines
- Manages VDI images, testing and rollout of new images and application related upgrades or updates
- Acts as project lead in large-scale enterprise-wide hardware and software rollout/migration projects.
- Plans the analysis, evaluation, testing, implementation, integration, and migration strategy for deployment
- Defines and implements complicated technical solutions that satisfy business requirements and align with corporate, project, and budgetary objectives
- Leads large, complex projects over long time frames, which may extend 6 to 18 months in length
- Monitors and supports application, database, and server backups
- Performs monthly application releases, updates and patching
- Troubleshoots and provides solutions to hardware and software problems and upgrade computer hardware and software as needed
- Maintains server operating systems and functional differences between operating system vendors and versions
- Administers, monitors, and maintains system for the Company in all environments
- Assists system administration team with server provisioning using VMware virtual machine templates
- Supports the planning of and performance of disaster recovery
- Assists in projects as assigned by IT management
- Complies with policies and procedures as required by compliance standards
- Performance tunes and reviews systems as appropriate
Requirements
- High School Diploma required
- Some college, preferred
- Certifications including: Comp TIA A+, Server+, Security+, Network +
- Minimum of three years’ experience in a Systems Admin role
- Experience in a helpdesk or service desk environment supporting over 500 users
- IT administration with Microsoft Windows 10
- PC imaging and hardware deployment, group policy, workstation setup, remote assistance, Microsoft Active Directory and DNS preferred
- Active Directory DNS/DHCP in a multi-site environment
- Creation and administration of group policies to adhere to security standards
- Role Based Access Control
- VMware Horizon VDI, VDEM and AppVolume
- General understanding of IP network and routing technologies
- Security Standards CIS/DISA, PCI-DSS, SOC, HIPAA
- At least one year of experience with Windows 2012R2 or above
Benefits
- Medical, Dental, and Vision insurances from premium providers
- 401K with matching
- Company paid Accident and Disability Insurance
- Long Term Disability Insurance
- EAP, and Travel Assistance
- Tuition Reimbursement
- Paid Time Off
- Wellness Days
- Sick Days
- Additional benefits such as identity theft protection, flexible spending accounts, pre-tax commuter benefits, and more.
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