Program Manager managing project implementation and relationships for Clearwater Analytics. Overseeing project scope, budget, and resources with internal and external stakeholders.
About the role
- Senior Programme Manager leading multi-workstream programmes across the London Insurance Market. Ensuring timely delivery, budget adherence, and strategic alignment with Hamilton's global operations.
Responsibilities
- Lead end‑to‑end programme delivery across multiple business domains (e.g., underwriting, claims, finance, operations, technology).
- Develop programme structure, governance frameworks, RAID management, reporting dashboards, and resource plans.
- Ensure alignment with corporate strategy, operating model, and London Market initiatives (Blueprint Two, ACORD standards, LIMOSS services, etc.).
- Support interface between executive leadership, market participants, IT teams, and operational functions.
- Support steering committees, executive updates, and cross‑market collaboration.
- Manage expectations across underwriting teams, claims leaders, operations, reserving/actuarial, finance, and Lloyd’s/MGA partners.
- Maintain RAID logs, mitigation plans, and quality assurance.
- Manage dependencies across projects, ensuring alignment with business change cycles (renewal season, bordereaux cycles, audit windows, etc.).
- Support programme budgeting, forecasting, commercial management, and reporting.
- Track financial performance against KPIs and ensure value delivery.
- Support business change activities, including TOM design, process mapping, training, UAT, and transition planning.
- Enable adoption of technology solutions (e.g., policy admin systems, claims platforms, bordereaux tools, data transformation, reporting solutions).
- Ensure cultural alignment and capability uplift within business teams.
Requirements
- Deep understanding of insurance operations: underwriting, claims, delegated authority, finance, compliance.
- Strong knowledge of London Market technologies and processes (e.g., PPL, DCOM/Blueprint Two, Workbench, DXC services, ACORD messaging).
- Demonstrated experience leading multi‑million‑pound programmes with complex stakeholder landscapes.
- Proven track record in organisational and technology transformation.
- Expertise in governance, RAID management, planning, and structured delivery methodologies (e.g., PRINCE2, MSP, Agile).
- Excellent communication and influencing skills at executive level.
Benefits
- Health insurance
- Paid time off
- Flexible work arrangements
Job title
Job type
Experience level
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Not specified
Degree requirement
Location requirements
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